Checking Back In!

Just over a year ago, I wrote a post regarding leaving my job as the Sales Coordinator at Silver Cloud Hotel. The year since then has been a little crazy. I have been working since early in the spring as the Banquet Captain at a golf course near where I live, a place I have worked on and off since high school.

Then, a couple weeks ago, I met with the F&B Supervisor and General Manager at the hotel. Fast forward to last Tuesday when I clocked back in for the first time in a year! Yes, I am back working full time at one of the best places I have ever worked.

Now this time, however, is a little different. I am now working as the Day Supervisor of our restaurant, Nine-0, and Banquet Lead. Essentially I am overseeing day operations within the restaurant, breakfast and lunch services, while also doing work with any meeting/banquets that are in house.

I am so excited for the opportunity to be back at the hotel, I have missed it and have often said that leaving my job there is one of my biggest regrets. Now I do not have to worry about it 🙂

This new job is an answer to prayer and I look forward to seeing where it leads me in the time to come.

Checking Out!

Well, today was my last day at Silver Cloud Hotel. I have known it was coming for a few weeks, but it does feel a bit surreal to have this day finally arrive. I end on great terms, nearly 11 months to the day of starting as the Sales and Catering Coordinator. Today has been a day of “lasts” which mirrors my first day…my last commute to Bellevue, my last morning hotel coffee, my last clock in/out, etc…

I am so thankful and blessed by the opportunity to work here and gain real world experience in the areas of sales, catering, hospitality and other related fields. I have made friends with my coworkers and together we have been through a lot in the past (nearly) year. Working everyday with these people has been a true experience and each of them has taught me something new. I pray God continues to bless them in way even they could never imagine. I have learned a good amount about myself during this time too, both personally and professionally…and I am excited to take what I have learned and apply it in a new way at a place I love.

I end my employment here excited for the next chapter of my life.

Work Weekend in Review

Let me start by saying that the past three days (Friday, Saturday, & Sunday) at work were crazy, busy, a little bit insane and all together great! It was definitely the busiest couple of days I have had since I started at the hotel, and showed me that this is the job for me, at least for right now. Let me briefly outline the three days in relation to work and what I was involved in.

  • Friday: Our hotel had the privilege of hosting all Silver Cloud GMs, Assistant GMs and everyone from our Corporate Office, approximently 24 people in total. While some our staff were not entirely thrilled to be hosting this event, I was pretty excited. I am still one of the newest employees in the company and was glad for the chance to show people just what I can do when it comes to events. We had an awesome menu customized for them and I spent a while working to get both the meeting room and room for lunch ready and up to my level. I was so pleased with how everything turned out! I was able to meet everyone for Corporate and several of the GMs…it was great to be with people who have been in the hospitality for as long as they have and still seemed to be impressed with our facility. More than gaining self-gratification, I wanted these individuals to enjoy everything our hotel had to offer. I also spent time prepping for two large groups I had staying in the hotel for the weekend. For protection of my clients, I will not say who the groups were specifically, but I will say that one was a lacrosse team (approx.17 rooms plus parents) and the other a ski team (approx. 30 rooms), lots of athletes!
  • Saturday: I spent the day working on three groups. First, there was the ski group. They were fairly self-sustaining and involved minimal work on my end, just answering any questions that the group leaders had for me. Second, we had lots of work to do for the Lacrosse team. From the athletes all having breakfast in the restaurant at once to putting together 28 boxes to go, they definitely kept myself and the restaurant crew busy. Third, I had booked a last minute event for a small group of dental hygienists that used our boardroom for the day. For them I made sure the room was set how they wanted, served them lunch and helped them out when needed. I was at work for most of the day and barely sat down!
  • Sunday: Again all three groups were in the hotel. The main difference for today was that they were also all leaving at some point during the day. The ski team all left fairly early but stored some of their luggage while they were out skiing for the day. The lacrosse team once again had breakfast and to-go’s. As they prepared to head out to a game, I worked with team coaches to settle the various bills and make sure everything was in order…Needless to say, they left very happy and grateful that we had helped them out so much. The last group, the dental hygienists, were once again in the board room. I must say, they were the nicest group I have had in the past four months. It was a joy to serve them and I really hope they come back (and I bet they will)!
So that is a snapshot of my weekend. Sure I worked all weekend so I will not have a day off for a two week stretch, but it was totally worth it. I loved every minute of it. You see, it did remind me a bit of camp. It was the three busiest days I have had since I started, and I felt at ease and in my element. I welcome the times to come if this weekend is any indication of what may come! Although I am now pretty tired, to see my groups happy made it all worth it!)

Salmon entree for GM meeting

Desserts for GM meeting

28 To-Go Meals for the Lacrosse team.

Snopocalypse- January ’12

So my coworkers and I just wrapped up a week that deserves a place in the record books. Some people called in ‘snopocalypse’ or ‘snomagedon’ or simply ‘snow week.’ And what a week it was! As the weather worsened, the hotel definitely got busier and busier. We found ourselves in the midst of a winter storm and providing a place of warmth and safety to countless people as the week went on. The busiest day, by far, was Thursday due to the fact that we sold out of all our rooms in a matter of hours. I spent the entire day on the phone and assisting the front desk. Then we realized that everyone staying would be having dinner in our restaurant so after a quick break, I jumped back in to the kitchen to run the dishwasher and help out. By the time I got home last night, after being at the hotel since Tuesday morning (I did have my own suite so it wasn’t all bad), I was exhausted-very truly so.

And while the week was crazy, busy and at times more than a little stressful, I did enjoy it. I considered it an honor to be working with a group of people at a place that we could truly help people in need. We were able to give shelter, warmth, food and electricity to those who were without. In a way, we were a light in the darkness of the storm… figuratively and literally.Although it was not ideal to be ‘trapped’ at work, it allowed me to continue working and for that I am thankful.I don’t mean this to come across as prideful or boastful, I’m trying to give you an idea of what it was like.

During the past few days, one particular verse came to mind. Matthew 25:35, “For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in.” Although our staff comes from a variety of backgrounds and beliefs (most of which I do not yet fully know), I do not think that anyone could deny that this is what we were doing, and in fact what we do everyday. Like I said, it was an honor to work and serve during this time.

To my coworkers:
thank you so much for your hard work these past few days. You kept working and kept at it, no matter what happened. It was a joy and inspiration to be working along side you. You all truly made it a successful week, despite what the weather threw our way! Thanks again, you all rock and we could not have done it with out each and everyone of you!

Well, there are sure stories to tell from the past few days so feel free to ask. It was an adventure to be sure, a great learning opportunity….and I enjoyed it! Now for a weekend rest then back at it on Monday! Good thing I really like my job! 🙂